Please read these terms and conditions (“Terms”) carefully before using this website, NO “OR” ordering or buying our services and products on this website almaviaheal.me. These terms tell you the rules for using our website almaviaheal.me
A. TERMS OF USE
By visiting, accessing and browsing our website “Almavia”, you ACCEPT & AGREE to the following Terms and Conditions of use without limitation or qualification. If you disagree, please discontinue your use of this website.
1. INFORMATION ABOUT US:
Almavia Comapany S.a.r.l (“Almavia” “we”, “us”, “our”) operates the site almaviaheal.me or any other website operated by Almavia (“Site”). We are registered in Beirut, Lebanon under company number 1022097. We observe a privacy policy in relation to all information you supply us.
2. OUR RIGHT TO CHANGE THESE TERMS AND CONDITIONS:
We reserve the right to cancel, amend or revise subscriptions, prices and documentation at any time without notice. In addition, we might revise often those Terms and Conditions (“Terms”) at any time or may limit or deny access to, or change the content of, this website Site. Moreover, we reserve the right to suspend or withdraw our Site and may transfer this agreement to someone else. By using this Site, you agree to be bound by these Terms of Use and any such revisions thereto and you agree that you should therefore periodically visit this posting to determine the current Terms of Use by which you are bound to. These Terms are applicable to all almaviaheal.me international websites.
3. ACCESS TO, AND USE OF, OUR WEBSITE:
To access and use this Website Site, you must be 18 or older. If you are under 18, your parents' or legal guardians’ prior authorization shall be required. You may freely use this Website Site, without being required to sign in or create an account. Access to the Website Site and/or certain sections thereof may require the use of PIN codes. In such case, it is up to you to take the necessary steps to keep such codes secret. You may naturally change them at any time.
However, the number of attempts to access the Website Site and/or certain section thereof may be limited in order to prevent any fraudulent use of such codes. Please inform us of any fraudulent use that you may become aware of. In the event of any breach of the rules set forth under these Terms of Use, We reserve the right to suspend your access. Additional fees for accessing and using the Internet remain at your charge.
If you have any questions regarding our Terms of Use or our Online Community Guidelines, please send them to: dina@almaviaheal.me
If you are a business user:
Please note that we only provide our site for domestic and private consumer use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. We exclude all implied conditions, warranties, representations or other terms that may apply to our Site or any content on it. We will not be liable to you for any loss or damage, whether in contract, or (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: use of, or inability to use, our Site; or use of or reliance on any content displayed on our Site. In particular, without limitation, we will not be liable for: loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, good will or reputation; or any indirect or consequential loss or damage. If you are a commercial consumer user.
4. APPLICABILITY:
Information and materials displayed on this website Site, including, without limitation, product pricing, specifications, warranty and/or other information, are applicable to products and services sold internationally.
5. LIMITATION OF LIABILITY
You access, use, browse and navigate on our Site at your own risk and peril. You recognize and accept that, to the fullest extent permitted by applicable regulations, neither Almavia, any of its affiliated companies, nor any other party involved in creating, producing or delivering the Site, or the products or services offered on the Site, may be held liable for any direct, indirect, or consequential damages, any injury to reputation, costs, losses, decrease in turnover or profits or liabilities of any nature what so ever (even if the advent of such damage was known or could have been known by Almavia), capable of arising from your access to, or use of, or on the contrary the impossibility to use, this Site or its content. All materials, which are downloaded or obtained by any other manner during the use of our Site are at your own risk and peril. Almavia assumes no liability for any damage or virus, which could affect your computer equipment or other property by reason of your access to, use or downloading of any material from its Sites or for any illegal intrusion or intervention in the IT systems. Some jurisdictions do not allow exclusion of certain warranties or limitations of liability, so the above limitations or exclusions may not apply to you.
Almaviaheal.me’s liability in any case shall, however, be limited to the greatest extent permitted by law. Almavia reserves the right to interrupt or discontinue any or all of the functionality of its Sites. Almavia accepts no responsibility or liability what so ever for any interruption or omissions of Almavia or any third party.
6. ADVICSE AND BEAUTY PROFILES:
The advice provided on this Website Site and/or the tools made available to define your beauty profile are merely simulations intended for obtaining expert cosmetics advice.
The Any information provided by any of our Site tools they deliver are for strictly indicative purposes and shall in no event replace a medical diagnosis or clinical consultation, nor be substituted for a medical treatment. Accordingly, We do not guarantee your entire satisfaction with the advice that results from the use of such tools and assume no liability for any use you may make thereof. For any further information or in the event of doubt, we recommend that you consult your physician.
7. DISCLAIMERS:
All data contained on the website relating to third-party products or services, including but not limited to, prices, availability of service or product, product feature or service coverage, if any, should be verified with the manufacturer of the product or service. Almaviaheal.me may at any time, without notice, amend the data displayed on this website Site. While almaviaheal.me endeavors to periodically update posted information, not all information may be current, and almaviaheal.me does not guarantee the accuracy or reliability of such data. Almaviaheal.me is not responsible for any loss or damage caused by your reliance on any data contained on this website Site. Without prejudice to section 6 above, this website Site is provided as a convenience to you on and extra. Almaviaheal.me does not warrant that your access to these website Pages on this Site will be uninterrupted or error-free. Furthermore, almaviaheal.me presents products and services as available without any warranty of any kind. Therefore, we disclaim all warranties and conditions with regard to this information including all express or implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.
8. EVENTS OUTSIDE OUR CONTROL:
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event). Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
9. INTELLECTUAL PROPERTY (OWNERSHIP):
We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. The Trade Marks, Logos and service marks displayed on the Website Site (collectively, the “Trade Marks”} are our registered marks and are protected by the international Trade Mark laws. The Content, the logo and the Trade Marks cannot be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited in full or in part, for any purpose without our prior written consent. All photographs, audio and video clips, picture images, graphics, links, website architecture, format, layout and data structures, and all other items contained on the Site are copyrighted unless otherwise noted and may not be used in any manner, except as provided in these Terms or in the Site text, without Almavia prior written permission. Images of people or places and Almavia products, are either property of, or used with permission by, Almavia. Any unauthorized use of these materials may violate copyright, trademark and privacy laws, and other applicable statutes. You may browse this Site and download or print a copy of material displayed on the Site for your personal use only and not for redistribution, unless consented to in writing by Almavia. This limited consent shall automatically terminate upon your breach of any of these website Terms. You may print off one copy, and may download extracts, of any page(s) from our site for your personal non-commercial use and you may draw the attention of others to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged (except where the content is user-generated). You must not use any part of the content on our site for commercial purposes without obtaining a license to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. The above is without prejudice to any other rights we may have or remedies we may pursue in respect of any breach of these terms of use.
A business user:
We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: use of, or inability to use, our site; or use of or reliance on any content displayed on our site.
In particular, without limitation, we will not be liable for: loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage. If you are a consumer user:
Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
10. LINKS TO OTHER WEBSITES:
As a service to our visitors, almaviaheal.me, our Site may include links to other sites on the Internet that are not owned, or operated or controlled by Almavia or its affiliates (“third-party sites”). by third parties. When visiting these third-party sites, you do so at your own risk. You should review and determine if you agree to a particular site's terms and conditions of use before using such site. www.almaviaheal.me does not control these sites and assumes no responsibility for their content. A link to a non almaviaheal.me site does not imply that almaviaheal.me endorses the site or the products or services described on such sites. Almavia shall not be considered as responsible for these sites and declines all responsibility and liability in relation to their content, legality, accuracy or functions. The creation of any hyperlink to our Sites is prohibited without prior written consent of Almavia. If you wish to link to or make any use of content on our Site, please contact dina@almaviaheal.me
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. If you wish to link to or make any use of content on our site other than that set out above, please contact dina@almaviaheal.me
RESTRICTED USE AND COPYRIGHTS:
All photographs, audio and video clips, picture images, graphics, links, website architecture, format, layout and data structures, and all other items contained on the website are copyrighted unless otherwise noted and may not be used in any manner, except as provided in these Terms or in the website text, without almaviaheal.me prior written permission. Images of people or places and almaviaheal.me products, are either property of, or used with permission by, almaviaheal.me. Any unauthorized use of these materials may violate copyright, trademark and privacy laws, and other applicable statutes. You may browse this website and download or print a copy of material displayed on the website for your personal use only and not for redistribution, unless consented to in writing by almaviaheal.me. This limited consent shall automatically terminate upon your breach of any of these website Terms.
11. SAFETY:
If you choose, or you are provided with, a user identification code, password or any other piece of information to access our site as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at dina@almaviaheal.me You shall not conduct, facilitate, authorize or permit any text or data mining or web scraping in relation to our Site or any services provided via, or in relation to, our Site.
This includes using (or permitting, authorising or attempting the use of):
Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the site or any data, content, information or services accessed via the same.
Any automated analytical technique aimed at analyzing text and data in digital form to generate information, which includes but is not limited to patterns, trends and correlations.
The provisions in this clause section should be treated as an express reservation of our rights in this regard in all any and all jurisdictions. This clause section shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us. By continuing to access, view or make use of this Site and any related content and services, you hereby warrant and represent to us that you are located in a territory where such use is permitted. If such access, viewing or use is not permitted in your territory, you must immediately discontinue use of this Website. You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of- service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence and we will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.
Almaviaheal.me assumes no responsibility and/or liability for any damages to or viruses that may infect your computer equipment or other property on account of or arising out of your use of or access to this website. Some jurisdictions do not allow exclusion of certain warranties or limitations of liability, so the above limitations or exclusions may not apply to you. Almaviaheal.me liability in any case shall, however, be limited to the greatest extent permitted by law. Our Site is made available free of charge. We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, or restrict the availability of all or any part of our Site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them. The content of our Site may contain inaccuracies or errors. Almavia reserves the right to make changes, corrections and/or improvements to such content any time without prior notice but does not assume any responsibility to do so.
TRANSFER OF RIGHTS AND OBLIGATIONS:
The contract between you and us is binding on you and us and on our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.
12. YOUR SUBMISSIONS TO US:
Any communication or material you transmit to the website Site (including feedback, data, answers, questions, comments, suggestions, ideas, plans, orders, requests or the like) will be treated as non-confidential and non-proprietary. All materials transmitted to the website Site becomes the property of Almaviaheal.me and may be used for any purpose. Almaviaheal.me may publish the material and/or incorporate it or any concepts described in it in our products without compensation, restrictions on use, acknowledgement of source, accountability, or liability. User-generated content is not approved by us. This website Site may include information and materials uploaded by other users of the site and third parties, including images and product reviews. This information and these materials have not been verified or approved by us. The views expressed by other users on our Site do not represent our views or values. If you wish to complain about content uploaded by other users, please contact us.
13. WRITTEN COMMUNICATIONS:
Applicable laws require that some of the information or communications we send to you should be in writing. When using our Site, you accept that communication with us will be mainly electronic. We will contact you by e-mail at dina@almaviaheal.me or provide you with information by posting notices on our website Site. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
14. MISCELLANEOUS
The present Terms of Use embody the entire agreement concluded between Almavia and yourself concerning the access and the use of the Sites and their content. Any other terms or conditions issued by Almavia and governing its relations with you, in particular relating to any service or purchase of product, shall supplement the Terms of Use; in the event of any inconsistency between them, the other terms or conditions shall prevail over these Terms of Use.
The fact that Almavia tolerates a violation by yourself of one of the obligations set out in the Terms of Use, or does not enforce a right attributed to it thereunder or under the law shall not be construed as a waiver by it to invoke and enforce its rights.add space after dotIn the event that any provision of the Terms of Use is considered to be illegal by law or regulation, existing or future, or by a court ruling, then such provision shall be considered as stricken, all other provisions of the Terms of Use maintaining full force and effect between yourself and Almavia. The headings of the provisions of the Terms of Use are for convenience alone and shall not alter or modify the terms and conditions in any manner.
USE OF YOUR ACCOUNT:
You must take sensible actions to prevent your account with us from being used by any unauthorized person. If you believe that your account has been misused, then please contact us immediately by email at dina@almaviaheal.me
B. GENERAL CONDITIONS OF SALE
If you purchase goods from our site, our Terms and Conditions of Sale will apply to the sales. The following are governed by these General Conditions of Sale: all orders placed by individuals, referred to as “you” or “customer”, with Almavia Comapany S.a.r.l (“Almavia” “we”, “us”, “our”) and having its registered office at [Palm Tower, Talet El Khayat, Beirut, Lebanon], in a store or remotely (letter, telephone, fax, the Internet, and via the any Almavia mobile application), concerning the [Almavia Healing Services, CristaLift Facial Line, Face & Body Cosmetic Line, Semi-Precious Stones Bracelets, Facial Rollers, Metaphysical Items and/or other products related to healing and beauty which are sold on this Site] (the “Products”) and related services (“Services”). If you purchase our goods and/or Healing Services from our Site, our Terms and General Conditions of Sale will apply to the sales.
Before using the Almavia website and associated webpages (the “Site”) and/or placing an order, we kindly ask you to carefully review all the terms included in the present General Conditions of Sales together with the Privacy Notice and the Website Terms of Use and any additional conditions that may appear on the Site from time to time such as during promotions or campaigns.
Each order placed with Almavia or any of its affiliated companies shall be governed by the present General Conditions of Sales. Unless otherwise provided in the present General Conditions of Sales, they shall apply to the exclusion of all other conditions. Our General Conditions of Sales may be modified from time to time by posting a new dated version on this Site. You are invited to read our General Conditions of Sales on a regular basis to be informed of these modifications. You will be subject to the General Conditions of Sales in force at the time you order Products from us, unless any change is required to be made to these by law or governmental authority (in which case it will apply to orders previously placed by you). You may exercise your right to cancel if you are not happy with the changes as they apply to your order. Any order placed through this Site can only be delivered to EU Countries, Canada, GCC Countries, Levant Countries (Lebanon and Jordan), United Kingdom and USA. We regret that we cannot deliver elsewhere.
1. ELIGIBILITY TO USE OUR SITE:
If you wish to purchase Products and/or Services through our website Site you must provide us with a valid email address with an approved payment method specific to our website Site. You must be at least 18 years old; and be purchasing Products and/or Services for your personal use or as a gift. You have the option to create an online user account, which will allow you to view your purchases and update your user information. You may cancel this account by notifying us by email at dina@almaviaheal.me. You must take sensible actions to prevent your account with us from being used by any unauthorized person. If you believe that your account has been misused, then please contact us immediately by email at dina@almaviaheal.me.
2. OUR CONTRACT WITH YOU:
You must place your order using the on-line ordering process and by clicking the confirm button to place your order. After placing an order, you will receive an e-mail from us acknowledging that we have received your order, confirming that we have taken the payment and giving you an order reference number. Please note that this does not mean that your order has been accepted. Your order constitutes an offer from you to us to buy a Product and/or Service. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the “Dispatch Confirmation”) and the Service will be done at an approved time. The contract between us (“Contract”) will only be formed when we send you the Dispatch Confirmation or set a time for the session. The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation. We may refuse to accept your order prior to dispatch if the Product is out of stock; if we cannot obtain payment from you ; or we identify a Product or pricing error. We will send you an email confirming cancellation if any of these circumstances apply. If you have any enquiries about your order, please contact by email at dina@almaviaheal.me.
3. AVAILABILITY AND DELIVERY:
Our Site may contain information on Almavia’s Products and Services, not all of which are available in every location. A reference to an Almavia Product or Service on the Site does not imply that such Product or Service is or will be available at your location. Your order will be fulfilled within 14 days of the date of the Dispatch Confirmation, unless there are exceptional circumstances. We are not liable for any delay in delivery howsoever caused.
4. PRICE AND PAYMENT:
The price of any Product and/or Service will be as quoted on our Site from time to time, except in cases of obvious error. These prices include VAT but exclude delivery costs, which will be added to the total amount due as set out in our delivery costs guide. Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation. Our Site contains a number of Products and Services, which makes it always possible that, despite our best efforts, some of the Products and Services listed on our Site may be priced incorrectly. We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our Site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection. We are under no obligation to provide the Product or Service to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a mis-pricing. Payment shall be made by one of the methods you have selected during the checkout process. Payments can be made by credit card or debit card, or any other payment method that may be proposed by Almavia. Payments must specify your client number and/or invoice number. Your card details are encrypted during all transmissions for security purposes. Depending on the payment establishment or payment service provider, payment by credit card may require an authorization or be executed in multiples steps. In the event, Almavia does not receive the authorization, Almavia reserves the right to cancel your order. In the event that your credit card or debit card cannot be charged, Almavia will place your order on hold and send you a notification that the payment could not be executed. No order will be shipped until payment is received or payment has been authorized or processed. Almavia reserves the right to refuse any new order until full payment of any overdue balance.
5. REFUND POLICY:
Due to the fragile health situation, we are suspending Product returns and exchanges. Once a Product leaves the warehouse, we cannot accept it back for return or exchange. Thank you for understanding.
6. RISK AND TITLE:
The Products will be at your risk from the time of delivery. Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.
7. LIABILITY:
We warrant to you that any Product purchased from us through our Site is of satisfactory quality. Our liability in connection with any Product purchased through our Site is strictly limited to the purchase price of that Product. This does not include or limit in any way our liability for: Death or personal injury caused by our negligence Fraud or fraudulent misrepresentation; or for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability. We accept no liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
8. NOTICES:
All notices given by you to us must be given to us by email at dina@almaviaheal.me. We may give notice to you by e-mail when placing an order. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent. In proving the service of any notice, it will be sufficient to prove, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
9. WAIVER:
No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
10. COMPLAINTS:
If you have a complaint about our Website or any Product and/or Service then you may contact us in writing addressed to the Customer Services Manager at dina@almaviaheal.me
11. TRADE MARKS:
Almavia and CristaLift Logos are a registered trademarks. You are not permitted to use any of our trademarks without our written approval.
12. DATA PROTECTION:
Almavia does not sell your personal data to third parties and treats it in strict accordance with applicable law and its privacy policy. The Almavia privacy policy is published here Privacy Policy. As per applicable law, you have the right to access and rectify personal data concerning you by writing to Almavia at dina@almaviaheal.me Cookies are small files that are left on your device while you browse the Website (such as the pages looked up, the date and time of such access, etc.) and which may be read whenever your access the same Website (hereinafter “Cookies”).
By clicking on the "Close" button, you consent to the usage of first and third party cookies (or similar) in order to enhance your overall web browsing experience, measure our audience, collect useful information to allow us and our partners to provide you with ads tailored to your interests, and permit you to share content on social media. Learn more on our Cookie Notice and set your preferences or withdraw your consent at any time by clicking here or on the Cookies" link on the bottom of our website.